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What is a Penn State Access Account?

Your Penn State Access Account is your digital identity while at Penn State. It grants permissions for students, faculty, and staff to use protected online University resources while maintaining a high level of security. Your information is saved under a single profile, which means your Penn State Access Account won’t change even if your relationship to the University does.

Each person with a Penn State Access Account is assigned a unique username (called a User ID) that consists of three letters followed by a series of digits. A user ID is associated with only one individual and is never recycled.

How can I create a Penn State Access Account?

To create a Penn State Access Account, click the button below to visit our Accounts page. Once there, click on “Create My Account” to get started. If you’re new to Penn State, you’ll be given a Penn State Access Account with limited authentication. If you’ve got an established or former relationship to Penn State, you’ll be matched to your existing profile and provided with password recovery options.

What can I access while at Penn State, and how long do I have access?

Penn State has two types of account access: Limited and Standard. Your access depends on your type of account and your role at the University.

Limited Accounts are typically used by applicants to the University–either for degree programs or employment. If you have a Limited Account, you can login to the WebAccess portal. You may also be given access to “Limited” Canvas features or the University Libraries Lending Service, but this access would need to be manually granted by a department or individual. Limited accounts do not have an associated Penn State email address. If you just created a Penn State Access Account, your account will begin as Limited. If you become a student, employee, or sponsored worker/vendor, your account will be elevated to Standard.

Standard Accounts are typically used by current students and employees at Penn State to access Penn State sites and services. Standard accounts may have an associated Penn State email address. If you leave the University, your account will revert to Limited access, but your login will remain the same.

To learn more about your access privileges at the University, please select the role below that most closely matches you.

 

I am a student.

To be considered a student, you must be enrolled in at least ONE credit-earning course for the current or upcoming semester. If you’re unsure of your current student status, please contact the Registrar’s Office for further information. Current students may access:

  • Office365 email and applications
  • LionPATH (Penn State’s student information system)
  • Canvas (Penn State’s course management system)
  • Penn State Wireless networks (WiFi)
  • Computer labs (please note, departmental labs may require additional access from the department’s IT staff)

This list isn’t exhaustive. Consider it a “highlight reel” of some of the websites and services your student status will allow you to access.

 

What happens to my access when I am no longer a student?

If you graduated, you have full Standard services for six months after your graduation date. This gives you ample time to save copies of any emails contained in your Penn State email inbox and to update any outside accounts with any new email addresses you’ve created. After six months, your Penn State Access Account will revert to Limited access and your email address will be removed from the Penn State email servers.

If you did not graduate and did not enroll in at least one Fall or Spring semester course, you retain full Standard services for 35 days after the Drop/Add period has ended. After 35 days, your account will revert to Limited status. To regain full Standard services, you must re-enroll. Undergraduates will need to work with the Registrar’s Office to re-enroll, while Graduate students will work with the Graduate School to resume studies.

 

I am a faculty member.

To be considered a faculty member, you must have a current appointment in WorkLion, the employee information system. For questions regarding your appointment status, please contact HR Shared Services for assistance.

Current faculty members have access to:

  • Office 365 email and applications
  • WorkLion (Penn State’s employee information system)
  • LionPATH Faculty Center (Penn State’s student information system)
  • Canvas (Penn State’s course management system)
  • Penn State wireless networks (WiFi)
  • Computer labs (please note, departmental labs may require additional access to be provisioned by that department’s IT staff)

This list isn’t exhaustive; it’s meant to highlight the essential websites and services you will need to access as a faculty member. Access to other sites and services may be granted by your department based on your job duties. Please reach out to your department’s Access and Security Representative (ASR) if you need to request additional access.

Faculty retain full Standard services with their Penn State Access Account for 300 days after the expiration date of their most recent appointment in WorkLion. A new appointment (with a start date that begins before this period of time has expired) will need to be entered into WorkLion; otherwise, the Penn State Access Account will revert to Limited status. Full services will be restored after the new appointment date has started. For questions regarding appointment status, please contact your department’s human resources representative or HR Shared Services.

I am a staff member.

To be considered a staff member, you must have a current appointment in WorkLion, the employee information system. For questions regarding your appointment status, please contact HR Shared Services for assistance.

Current staff members have access to:

  • Office 365 email and applications
  • WorkLion (Penn State’s employee information system)
  • PSU wireless (WiFi)
  • computer labs (departmental labs may require additional access to be provisioned by that department’s IT staff)

This list is not exhaustive. It is meant to highlight the essential websites and services you will need to access as a staff member. Access to other sites and services may be granted by your department based on your job duties. Please reach out to your department’s Access and Security Representative (ASR) if you need to request additional access.

Staff members retain full Standard services with their Penn State Access Account for 126 days after the expiration date of their most recent appointment in WorkLion. A new appointment, with a start date that begins before this period of time (with a start date that begins before this period of time has expired) will need to be entered into WorkLion; otherwise, the Penn State Access Account will revert to Limited status. Full services will be restored after the new appointment date has started. For questions regarding appointment status, please contact your department’s human resources representative or HR Shared Services.

 

 

I just created my Penn State Access Account.

If you have just created a Penn State Access Account, your access is Limited. A newly created Penn State Access Account is typically used to:

  • Apply to an undergraduate degree or to schedule a tour
  • Apply to a graduate degree or certificate
  • Apply for a job opening
  • Access library services (You will need to contact Penn State University Libraries Lending Services to gain access to this site.)
  • Access Canvas via the “Limited Access” option. You must be enrolled in a course in Canvas to access this site.
I am a visiting scholar, vendor, contractor, temp worker, or volunteer.

Designated affiliates of the University may qualify for other authentication eligibility options through sponsorship by a University department. If you’re  working for Penn State, do not currently have an active appointment in the employee information system, and require Standard authentication to perform this work, please reach out to the person(s) responsible for your specific department’s finances for more information on Sponsored Penn State Access Accounts.

 

 

Sponsored Penn State Access Accounts

What does "Sponsored" mean?

“Sponsoring” entails paying a monthly fee to keep Standard services active on an Access Account using departmental budget information. These services will stay active for as long as the department chooses.

An ITS Charge Account, which is used for billing purposes, is required. You may contact the person(s) in charge of the finances for your department to see if they already have an ITS Charge Account that can be used for sponsoring an Access Account.

Why would I need a "sponsored" Penn State Access Account?

You need a “sponsored” Penn State Access Account if you do not meet the criteria to be considered a student or employee. Examples may include: visiting scholars, vendors, contractors, temporary workers, and/or volunteers. To be considered a current student, you must be enrolled in at least one credit-earning course for the current or upcoming semester. To be considered an employee, you must have a current appointment in the employee information system WorkLion.

Who do I contact to see if I am eligible?

You should reach out to your immediate supervisor to let them know that you are not a current student or employee and that your work requires Standard access. If your supervisor decides that this access is necessary, he/she should speak with the person(s) in charge of the finances for the department to see if sponsoring your Penn State Access Account is possible.

What if I am a current employee and I want to sponsor someone's Penn State Access Account?

Please speak with the person(s) in charge of the finances for your department to see if they already have an ITS Charge Account that is used for sponsoring Penn State Access Accounts. If so, you should be able to work with them through the process.

If your department does not have an ITS Charge Account and you are a full-time employee, you can create a new one by visiting the Forms and Links section and selecting the “ITS Charge Account” option.

How do I renew a sponsored Penn State Access Account that's about to expire?

You will need to update or renew your ITS Charge Account.

Forms and Links

Please visit the Forms and Links section.

Service IDs

What is a Service ID?

A Service ID is a non-person user ID that can be configured to interact with a service or system in a certain manner. These IDs each have a unique user ID and a password and are created with only two services:

  1. Authentication (the ability to log into WebAccess)
  2. Directory (an entry on the Penn State Directory ldap)

A Service ID receives Authentication and Directory from a “Service Group” which tells the system what services the ID should have. Each Service Group has a Supervisor associated with it. The person who requests the Service ID is by default made the Supervisor.

Service Groups must be renewed on a yearly basis. An email will be sent to the Supervisor 30 days prior to the expiration of the group. At that time, the Supervisor has the option to renew the group for another year or do nothing and let the group expire, which will also expire the Service ID.

How do I request a Service ID?

To submit an online request form for a Service ID, please visit the Forms and Links section and select the “Service ID request form” option. When filling out the form, select the “I would like to request a Service ID (git.psu.edu, GI Calls, etc.)” option.

How do I renew a Service ID that is about to expire?

If you are the Supervisor of the Services Group that the Service ID is receiving services from, you should receive an email 30 days prior to the expiration date. The email will contain a link to follow to renew the group up to one additional year.

This link is also available in the Forms and Links section by clicking on the “Update an ITS Service Group” option.

How do I change the password for a Service ID?

To change the password for a Service ID, you can visit the Accounts page and click on the “Change Password” link near the bottom of the page. Enter the Service ID user ID, the current password, and then enter and confirm the new password.

Because Service IDs have no password recovery options, if you forget the current password, you will need to contact Identity and Access Management for further assistance.

Only the Supervisor of the Services Group that the Service ID is attached to can request password assistance.

Who is responsible for the appropriate use of a Service ID?

The Service Group Supervisor that the Service ID is receiving services from is the person responsible for the appropriate use of the credential. This includes the user ID, password, and the interaction/integration of the Service ID with other systems.

In situations where use of the credential is delegated to another person, process, or application, this responsibility includes ensuring that appropriate records/logs exist that correlate use of the Service ID to the person using it, that the password is rotated when individuals with knowledge of the password no longer need it, and otherwise complying with Penn State policies (including AD95 and its associated Security Standards).

The duty of configuring a system to integrate with a Service ID may be delegated to someone other than the Supervisor, but the accountability for the credential itself cannot be delegated.

Password Policy

You are prohibited from sharing your Penn State Access Account password with anyone, regardless of another individual’s relationship to you, or your current affiliation with Penn State. Your Penn State Access account provides you with access to information and University-wide systems that the Office of Information Security strives to keep safe. By using your Penn State Access Account, you agree to only use accounts, passwords, and authentication credentials that you’ve been authorized to use while at the University.

Failure to do so can result in locked access. If consistently repeated, further action can be enforced by the Office of Student Conduct (for students) or Employee Relations (for employees).

To learn more about Penn State’s Password Policy, please view University Policy AD96: Acceptable Use of University Information Resources.

Remember, Penn State will NEVER ask you for your password. Occasionally, we may ask you for information to identify yourself if you’re having trouble with our services.