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Office of Information Security

Penn State Accounts

A Penn State Account is a personal, unique identifier assigned to you. It grants permissions to protected online University resources while maintaining a high level of security. Your information is saved under a single profile, which means your Penn State Account won’t change even if your relationship to the University does.

Which resources you can access is dependent upon your current affiliation with Penn State.

Anyone with a Penn State Account is assigned a unique username (called a “user ID”) that consists of three letters followed by a series of digits, as well as a 9-digit identifier (called a “Penn State ID number”). The combination of a user ID and Penn State ID number is associated with only one individual and is never recycled.

Create Account

HOW CAN I CREATE A PENN STATE ACCOUNT?

To create a Penn State Account, click the link below to visit the Account Management page.

Once there, if you’re new to Penn State, click “CREATE MY ACCOUNT” to get started. After entering your information, you’ll be given a Penn State Account with limited access. If your information matches an existing account, you’ll be presented with password recovery options.

If you previously had a Penn State Account as a former student, employee, applicant, or other affiliate, click on “RECOVER MY ACCOUNT” for password recovery options. If you are not currently a student or employee, your account will not have the same access to all services you previously had during that affiliation.

Go to the Account Management page

what can I access

WHAT CAN I ACCESS?

The sites and services your Penn State Account allows you to access depends on your role at the University.

For example, a newly-created account would not have the same level of access as a current student. Likewise, a former student would not have as much access as a current student. If you just created (or recovered) an account, you can use it to log in and apply for a degree program. You may also be given “limited” access to Canvas or the University Libraries Lending Service, but this access would need to be manually granted by a department or individual.

If you become a Penn State student, employee, or sponsored worker/vendor, your account will be able to access additional services. If you leave the University, your access will become more limited, but your login information will remain the same.

your roll

LEARN MORE ABOUT YOUR ACCESS PRIVILEGES AT THE UNIVERSITY

Please select the role below that most closely matches you (click a role to expand content).

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I am a student.

To be considered a student, you must be enrolled in at least ONE credit-earning course for the current or upcoming semester. If you’re unsure of your current student status, please contact the Registrar’s Office for further information.

Current students may have access to:

  • Office365 email and applications
  • LionPATH (Penn State’s student information system)
  • Canvas (Penn State’s course management system)
  • Penn State Wireless networks (Wi-Fi)
  • Computer labs (please note, departmental labs may require additional access from the department’s IT staff)

This list isn’t exhaustive; rather a summary of typical websites and services your student status will allow you to access.

What happens to my access when I am no longer a student?

Whether you’ve graduated or you’ve left the University, your account access to Office 365, Canvas, Wi-Fi, and computer labs only lasts for a few additional weeks after your departure. This includes your userID@psu.edu email address, which will no longer exist.

You should still be able to log in to LionPATH but with limited menu options (such as viewing unofficial transcripts or paying a balance on your Bursar bill).

It is recommended that you save any wanted or important information retained in these systems before you leave, and that you disassociate any outside sites or accounts you may have linked to your userID@psu.edu email address (social media, online banking, password recovery, etc.). If you return as a Penn State student at a future time, your access will be restored, but your data will not be retained.

I am a faculty member.

To be considered a faculty member, you must have a current appointment in WorkLion, the employee information system. For questions regarding your appointment status, please contact HR Shared Services for assistance.

Current faculty members may have access to:

  • Office 365 email and applications
  • WorkLion (Penn State’s employee information system)
  • LionPATH Faculty Center (Penn State’s student information system)
  • Canvas (Penn State’s learning management system)
  • Penn State wireless networks (Wi-Fi)
  • Computer labs (please note, departmental labs may require additional access to be provisioned by that department’s IT staff)

This list isn’t exhaustive; rather a summary of typical websites and services faculty may access. Access to other sites and services may be granted by your department based on your job duties. Please contact your department’s Access and Security Representative (ASR) if you need to request additional access.

What happens to my access when my faculty appointment ends?

For faculty members, access to Penn State email, as well as to LionPATH, Canvas, and WorkLion, ends 365 days after the expiration date of your most recent appointment in WorkLion. Access to Office 365 applications (Word, Excel, SharePoint, PowerPoint, etc.) ends 14 days after your appointment has ended.

For questions regarding Office 365 or email access, please submit an Office 365 Email and Calendar Support form.

A new appointment with a start date that begins before 365 days has lapsed will need to be entered into WorkLion to prevent loss of access; otherwise, access will be restored after the new appointment date has started.

For questions regarding appointment status, please contact your department’s human resources representative or HR Shared Services.

If your appointment has ended and you are nearing the end of your 365 days of additional access, it is recommended that you save any wanted or important information retained in these systems and disassociate any outside sites or accounts you may have linked to your userID@psu.edu email address (social media, online banking, password recovery, etc.). If you return as a Penn State faculty member at a future time, your access will be restored, but your data will not be retained.

Please note that access may be terminated immediately for misconduct or in the best interests of Penn State, which includes termination for cause.

I am a staff member.

To be considered a staff member, you must have a current appointment in WorkLion, the employee information system. For questions regarding your appointment status, please contact HR Shared Services for assistance.

Current staff members may have access to:

  • Office 365 email and applications
  • WorkLion (Penn State’s employee information system)
  • PSU wireless (Wi-Fi)
  • Computer labs (departmental labs may require additional access to be provisioned by that department’s IT staff)

This list is not exhaustive, rather a summary of typical websites and services your affiliation may allow you to access. Access to other sites and services may be granted by your department based on your job duties. Please contact your department’s Access and Security Representative (ASR) if you need to request additional access.

What happens to my access when my staff appointment ends?

For staff members, access to Penn State email, as well as to LionPATH, Canvas, and WorkLion, ends 125 days after the expiration date of your most recent appointment in WorkLion. Access to Office 365 applications (Word, Excel, SharePoint, PowerPoint, etc.) ends 14 days after your appointment has ended.

For questions regarding O365 or email access, please submit an Office 365 Email and Calendar Support form.

A new appointment with a start date that begins before 125 days has lapsed will need to be entered into WorkLion to prevent loss of access; otherwise, access will be restored after the new appointment date has started.

For questions regarding appointment status, please contact your department’s human resources representative or HR Shared Services.

If your appointment has ended and you are nearing the end of your 125 days of additional access, it is recommended that you save any wanted or important information retained in these systems and disassociate any outside sites or accounts you may have linked to your userID@psu.edu email address (social media, online banking, password recovery, etc.). If you return as a Penn State staff member at a future time, your access will be restored, but your data will not be retained.

Please note that access may be terminated immediately for misconduct or in the best interests of Penn State, which includes termination for cause.

I am a visiting scholar, vendor, contractor, temp worker, or volunteer.

A department can submit a Sponsored Account request to elevate the access for an existing account to allow for authentication into Penn State systems. This “sponsorship” typically applies to vendors, contractors, temp workers, and visiting scholars who are performing work for the University but are not current employees or students.

If you’re working for Penn State, do not currently have an active appointment in the employee information system, and require elevated authentication to perform this work, please reach out to your immediate supervisor to see if your Penn State Account can (or should) be sponsored.

I just created my Penn State Account.

If you have just created a Penn State Account, your access is rather limited. A newly created Penn State Account is typically used to:

Sponsored access

SERVICE ACCOUNTS

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What is a Service Account?

A Service Account is a non-person account that can be configured to interact with a service or system in a certain manner. These accounts each have a unique user ID and a password and are created with only two services:

  1. Authentication (the ability to log into WebAccess)
  2. Directory (an entry on the Penn State Directory ldap)

A Service Account will never be provisioned email or Office 365 access.

A Service Account receives Authentication and Directory from a “Service Group” which tells the system what services the account should have. Each Service Group has a Supervisor associated with it. The person who requests the Service Account is by default made the Supervisor.

A Service Account is a non-sharable credential. If you feel you need a shared credential, you should create a collaborative space that others can access with their own Penn State Accounts (e.g. a Microsoft Teams space).

How do I request a Service Account?

You can submit a Service Account request form online. When filling out the form, select the “I would like to request a Service ID (git.psu.edu, GI Calls, etc.)” option.

How do I change the password for a Service Account?

To change the password for a Service Account, you can visit the Account Management page and click on the “Change Password” link near the bottom of the page. Enter the Service Account user ID, the current password, and then enter and confirm the new password.

Service Account passwords expire every 365 days. You will not receive a notification. It is the responsibility of the Service Account owner to manage and rotate the password appropriately.

Because Service Accounts have no password recovery options, if you forget the current password, you will need to contact Identity and Access Management for further assistance.

Only the Supervisor of the Service Group that the Service Account is attached to can request password assistance.

Do Service Accounts expire?

No, but Service Account passwords expire every 365 days. You will not receive a notification. It is the responsibility of the Service Account owner to manage and rotate the password appropriately. 

Who is responsible for the appropriate use of a Service Account?

The Service Group Supervisor that the Service Account is receiving services from is the person responsible for the appropriate use of the credential. This includes the user ID, password, and the interaction/integration of the Service Account with other systems.

In situations where use of the credential is delegated to another person, process, or application, this responsibility includes ensuring that appropriate records/logs exist that correlate use of the Service Account to the person using it, that the password is rotated when individuals with knowledge of the password no longer need it, and otherwise complying with Penn State policies (including AD95 and its associated Security Standards).

The duty of configuring a system to integrate with a Service Account may be delegated to someone other than the Supervisor, but the accountability for the credential itself cannot be delegated.

password policy

PASSWORD POLICY

You are prohibited from sharing your Penn State Account password with anyone, regardless of another individual’s relationship to you, or your current affiliation with Penn State. Your Penn State Account provides you with access to information and University-wide systems that the Office of Information Security strives to keep safe. By using your Penn State Account, you agree to only use accounts, passwords, and authentication credentials that you’ve been authorized to use.

Failure to do so can result in locked access. If consistently repeated, further action can be enforced by the Office of Student Conduct (for students) or Employee Relations (for employees).

For all other affiliates and non-affiliates, the Office of Information Security reserves the right to indefinitely lock your account access for cause of misuse.

To learn more about Penn State’s Password Policy, please view University Policy AD96: Acceptable Use of University Information Resources.

Remember, Penn State will NEVER ask you for your password. Occasionally, we may ask you for information to identify yourself if you’re having trouble with our services.